Ebilling Case Form
Welcome to Ebilling Support! Our support team is here to assist you. Please complete the form below to submit a support request. All fields with an asterisk are required. Once your case is submitted you will receive a new case creation email and a member from our support team will follow up with you.
Please do not submit any sensitive information (PII, confidential, etc.) through this submission form. If your request requires supporting documentation that may contain sensitive information, please ensure that information is redacted.
Company
*
Full Name
*
Email
*
Severity
--select an item--
Sev 0 Hosted Critical
Sev 1 Critical
Sev 2 Serious
Sev 3 Moderate
Sev 4 Minor
Additional Contact Email
Phone
*
E-billing Product
--select an item--
Lawtrac E-billing
Corridor
Collaborati
Business Hours
*
Request Details
Please include the details for your request below.
Subject
*
Describe your Question or Issue
*
Add any file or attachment
Add File...
Priority
--select an item--
Low
Medium
High
Urgent
None
Case Origin
--select an item--
Email
Hosting Email
Internal
IT Email
Other
Phone
Portal
Web
Starbucks Managed Services Email
Marmon Managed Services Email
BizApps email
Houston DBA Email
Professional Services Request
CaseTrack Support Email
Viewabill Support Email
GCD Support Email
Community
MindTouch web-to-case
Graphic Design Request Email
Sales Ops Email
Graphic Design Email
eCounsel Support Email
Secretariat Support Email
TeamConnect Support Email
Collaborati Support Email
Lawtrac Support Email
Corridor Support Email
DSX Support Email
OpRiskControl Support Email
PolicyHub Support Email
Law Manager Support Email
TAP Support Email
Security Ticket
MindTouch web-to-case (TC Essentials)
TEX TC Support Email
ServiceZ TC Support Email
CMO Support Email
Legal Hold Support Email
TESS TeamConnect Essentials Support Email
Union Systems Support Email
Chat
ClusterSeven Support Email
CMPG Evaluations
CMPG VI Evaluation Requests
CMPG Support Email
I9 Support Email
IMS Support Email
Acuity Case Form
Acuity Web Chat
INSZoom Case Form
IMS Mindtouch Form
Acuity Support Email
INSZoom Chat
INSZoom Support Email
INSZoom Account Email
Lawtrac Case Form
Managed Services Email
Lawtrac Web Chat
Legal Hold Case Form
Contractroom Case Form
AAPL Email
CMPG Support Case Form
E-billing Team Mail
E-billing Account Email
I9 Submit Case Form
Security Questionaire
Mitratech Support Team
Acuity User Change
Acuity User Management
PolicyHub Internal
Paperless Reconciliation Report
TAP Form
Tap Case Form
Quovant case Form
Integrum Case Form
Acuity Support Firm
Legal Bill Support
Alyne Support
Continuity Voice mail
Integrum Voice mail
Integrum
AssureHire Case Form
AssureHire Email
EraCLM Case Form
Internal Requests
AssureHire Support Email
LawManager Case Form
TalentReef Case Form
Ebilling Case Form
Record Type
Status
--select an item--
Closed - New Email Received
Closed Pending Engineering
Closed Pending Release
Complete
Escalated
In Progress
In Progress (Ready for Release)
IT
Legal Approved
Legal Review
Meeting Scheduled
New
Open
Out for Signature
Pending CCF
Pending DocuSign
Pending Engineering
Pending Engineering (Development)
Pending Engineering (QA Research)
Pending Engineering (Testing)
Pending Hosting
Pending Internal Research
Pending Other
Pending Sales
Pending Services
Pending Upgrade
Pending Vendor Support
Professional Services Review
Ready for Adobe Sign
Ready for Testing
Rejected
Scheduled
Tier I
Tier II
Unassigned
Pending Confirmation
Waiting for Customer
Pending Release
Closed - Migration
On Hold
Closed
Not Started
Requirements
Groomed - Ready for Sprint
Pending
In Process
In Development
Internal Validation
Resolved
JIRA Ticket Logged
SOW/Order Created
API Approval Requested
Item Created
Enhancement Ticket Logged
Team
--select an item--
Accounting
Acuity
AssureHire
AssureHire Support
BizApps
CaseTrack
ClusterSeven
CMO Compliance
CMPG Eval
CMPG Support
ContractRoom
E-billing
eCounsel
EraCLM
EU Support
GCD
Hitec
Hosting
Houston DBA
I9
IMS
INSZoom
Integrum
IT
IT Infrastructure
IT Project
IT Support
LawManager
Lawtrac
Lawtrac Ebilling
Legal Bill
Legal Hold
Premier Support
Professional Services
Quovant
Sales Ops
Secretariat
Security
Security Operations
Suite
TalentReef
TAP
TeamConnect
TeamConnect Essentials
Union Systems Support
US Accounts
VI Reviews
Formstack Auto-Assign